Our goal is to provide excellent Customer Service and a superior experience for you. Our Smelly Proof guarantee is that we'll do our part to help you get all the information you want before making the purchases you need. If you want to talk to us, give us a call as we're here to help with your smell proof bags needs.

You can reach us Monday – Friday 9a-5p PST at 949-515-9622 or sales@smellyproof.com

 

Shipping & Delivery

All orders are shipped via UPS or USPS. A tracking number will be provided with purchase confirmation. Please contact Customer Service at 949-515-9622 for cancellations or for any questions on a pending or processed order

Returns & Replacements

We offer a 30 day return policy on all products. Products must be unused, unopened and in the same condition as originally received. If you receive an item that is damaged in any way, please contact customer service within 24 hours of receiving for replacements. If you have any questions about the items you are looking to purchase or want more information please contact customer service before placing an order.

Ordering

Orders can be processed via the www.smellyproof.com website or over the phone by contacting Customer Service at 949-515-9622.

Payment, Pricing & Promotions

We Accept Payment via Major Credit Cards – Visa, MasterCard and American Express, PayPal and Bitcoin. You can also sign up for our newsletter here featuring special offers and product highlights and follow us online @SmellyProofBags on Facebook, Twitter, and Instagram.